Muir and Mirrielees

IF you could not get to the store, Muir and Mirrielees would mail you a catalogue, or swatches of cloth; they delivered anywhere within the Russian Empire, for free on orders over twenty-five rubles, and as in the best English establishments customers were reassured with money-back guarantees. In 1899, footfall was already ten thousand a day, and they posted out some sixty thousand catalogues yearly. By 1914, the store had forty-three departments and a restaurant, and employed over a thousand people. Russians held it in great affection: playwright Anton Chekhov, who bought his hats and writing paper there, named twin puppies on his farm Muir and Mirrielees.

Following the unhappy revolution of 1917, the company’s assets were confiscated and Frederick and Lucy Cazalet, who now managed the store, fled to England.* Nevertheless Muir and Mirrielees survives to this day in Roman Klein’s historic building on Theatre Square, though renamed with drab Communist pragmatism TsUM, which stands for Central Department Store.

With acknowledgements to ‘Russia’s Greatest Scots’ at Russia Beyond, British Museum: Collection Online: Apron, Inverclyde’s Heritage: The Russian Connection, Discover Moscow: The Muir & Merrilees Store and Selling to the Masses: Retailing in Russia, 1880–1930 by Marjorie L. Hilton.

Frederick Cazalet (1871-1945) married Lucy Hopper (1870-1956) in the Anglican Church in Moscow in 1901. Both were born in Moscow. Lucy, who was something of an authority on Russian pewter and porcelain, wrote a short history of Russia for English readers; for extracts, see posts tagged Lucy Cazalet.

Related Video
This short film (7½ mins) was shot in Moscow in 1908, the year the new Muir and Mirrielees building was opened. The flagship store can be seen from about 2m46s, with horse-drawn sleds swishing busily through a snowy Petrovka Street.

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Précis
By the turn of the twentieth century, the Moscow store was welcoming ten thousand customers daily, and many more took advantage of its mail order catalogues. The revolution of 1917 saw Muir and Mirrielees nationalised and renamed, but the shop and its iconic building survived and since the fall of Communism it has regained its up-market reputation.
Sevens

Suggest answers to this question. See if you can limit one answer to exactly seven words.

How did M&M’s help customers from outside Moscow?

Suggestion

By mail order catalogues and free delivery.

Jigsaws

Express the ideas below in a single sentence, using different words as much as possible. Do not be satisfied with the first answer you think of; think of several, and choose the best.

Some people could not visit the store. The company sent them catalogues. They then ordered goods by post.

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